Metropolis Improves Lab Efficiency Using Middleware, Reduces Manual Work by 75%

Pinakin Shah, CIO of Metropolis Healthcare, reported that rule-based auto-verification cut manual reviews by nearly 75%, improved test panel turnaround by 5%, and made result releases more consistent, especially during peak hours.

Kotak Mahindra Bank Achieves Major Digital Global Milestone, Playbook Revealed

According to data from app analytics platform Sensor Tower, Kotak811 logged 16 million downloads, a jump of 250 percent year-on-year - the fastest jump for any bank during a one year period.

Star Health Savings up 35% from AI Enabled Fraud, Abuse Detection

At Star Health, fraud detection is sharper, and savings from fraud, waste, and abuse have gone up by more than 35 percent year-on-year, informed Mukesh Sharma, Chief Digital Transformation Officer (CDTO), Star Health and Allied Insurance.

RBL Bank: Major Financial Milestones Achieved, Backed By Digital

RBL Bank continued to invest in digital initiatives to accelerate growth in both its retail and corporate banking segment in H1 2025-26.

The Future Will be Driven by AI: CIO, SBI General Insurance

The future will be driven by AI — generative and agentic. With that, will come challenges around data security, model integrity, and auditability. SBI General Insurance is preparing for this transformation and expects a complete AI-driven revolution within a year.

Geojit Leverages IT to Drive Growth Through Innovation and Service Excellence

The company is transitioning to a microservices and API-first architecture for greater scale, flexibility, and speed, while focusing on seamless system integration, consistent data, and robust performance during peak trading loads.

Acko Insurance: Reducing 20% Opex using the observability platform

In an industry where customer interactions are 24/7, Acko understood from day one that a robust observability strategy, alongside functional correctness, performance, and security, was a critical requirement for their systems.

CreditAccess Grameen has one of the lowest cost structures in the industry, CTO

Sudesh Puthran,the Chief Technology Officer (CTO) of CreditAccess Grameen shares how the institution’s digital onboarding, data lake architecture, and AI-driven security operations have resulted in both efficiency and outreach.

IRIS App: YES BANK’s Collaborative Garage Model Powers Next-Gen Digital Banking Platform

In the process of building the app, the YES BANK pioneered a realignment approach using agile methodologies, introducing the signature working garage model, Scrum meetings, and consistent goal-based management reviews.

Tamilnad Mercantile Bank appoints new EVP–IT and VP–IT; BI Head relieved

Tamilnad Mercantile Bank (TMB) has announced key changes in its Information Technology leadership, appointing Davis Jose Thettayil as Executive Vice President (Information Technology) and N. Sathishkumar as Vice President (Information Technology).

How Artificial Intelligence helped Housing.com enhance ‘verified listings’

Housing.com’s AI-driven algorithms screen every incoming listing, pinpoint discrepancies, and eliminate potential fraud and misinformation. This process is backed by a manual review where company’s teams scrutinize every aspect of a listing, informs Abhishek Makkar, CTO, REA India (Housing.com).

YES BANK to invest in AI in H2, 2025-26

During Q2FY26, YES BANK deepened its digital and technology transformation agenda to drive scale, efficiency, and superior customer experience across segments.

Havells: Digitisation ‘supports’ growth in net profit, says CIO

Havells’ technology-led programmes played a major role in the electrical equipment company’s enhanced net profit in Q2, 2025-26, says Pramod Mundra, President & CIO, Havells India.

RBI’s ECL Norms: How Some Banks Are at the Forefront of Using Analytical Tools

The new regime requires banks to project potential loan defaults upfront using data-driven models and forward-looking analytics.

Bajaj Life Launches Upgraded App, to Enable Customer’s Life Goals

With features like unified policy access, instant document downloads, fund management, and wellness tracking, Bajaj Life has integrated capabilities that enable customers to support their life goals, says Goutam Datta, Chief Information & Digital Officer, Bajaj Life Insurance

CEAT Tyres Deploys AI Agents, Logs Major Productivity Gains

CEAT Ltd is stepping up its digital transformation journey with the deployment of AI agents across customer experience, procurement, and sales functions, delivering tangible business gains.

Aditya Birla Capital Simplifies Finance through a Digital and AI-First Growth Playbook

With a comprehensive suite of offerings across loans, investments, insurance, and payments, this diversified financial services arm of the Aditya Birla Group is harnessing the power of digital transformation and Generative AI.

UGRO sees massive jump in AUM and disbursements in FY25, powered by GRO and DPI

UGRO calls itself a ‘DataTech NBFC’: marrying analytics with relationships. THe company’s digital tools handle risk assessment and loan approvals, but the on-ground teams validate ground realities and build trust informs Sharad Agarwal, Chief Operations & Technology Officer, UGRO Capital

SBI General Insurance’s Rural Play: Digital Distribution, DPI and InsurTech

Pankaj Kumar Pandey, CIO, SBI General Insurance, throws light on the digital distribution strategy adopted to tap the rural insurance market in India.

Wanbury goes live with SAP S/4HANA Private Cloud System

The company has successfully gone live with its new Rise with SAP S/4HANA Enterprise Resource Planning (ERP) system effective October 3, 2025.